Privacy policy
This Privacy Policy outlines how kzmusicstore.com (referred to as the “Site” or “we”) collects, utilizes, and discloses your Personal Information when you visit or make a purchase through our Site.
Contact
If you have any questions after reviewing this policy, need further information about our privacy practices, or wish to file a complaint, please reach out to us via email at support@kzmusicstore.com.
Collecting Personal Information
When you visit the Site, we gather certain information about your device, your interactions with the Site, and details necessary to process your purchases. We may also collect additional information if you reach out to us for customer support. In this Privacy Policy, any information relating to an identifiable person (including the items listed below) is referred to as “Personal Information.” See the details below on what Personal Information we collect and why.
Device Information
- Purpose of collection: To load the Site correctly for you and to perform usage analytics for optimizing our Site.
- Source of collection: Collected automatically when you access our Site through cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: Shared with our processor Shopify and other necessary vendors.
- Personal Information collected: Web browser version, IP address, time zone, cookie data, which sites or products you view, search terms, and how you interact with the Site.
Order Information
- Purpose of collection: To provide products or services to you for the fulfillment of our contract, process payment information, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and, based on your preferences, share updates or advertising related to our products and services.
- Source of collection: Collected from you directly.
- Disclosure for a business purpose: Shared with our processor Shopify and other relevant vendors such as payment gateways, shipping and fulfillment apps.
- Personal Information collected: Name, billing and shipping addresses, payment information (including credit card details), email address, phone number, and SMS (if provided for communication).
Customer Support Information
- Purpose of collection: To provide effective customer support.
- Source of collection: Collected directly from you.
- Disclosure for a business purpose: Shared with any vendors providing customer support services.
- Personal Information collected: Name, email address, phone number, and SMS (if provided for support purposes).
Minors
The Site is not intended for individuals under the age of [INSERT AGE]. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us deliver our services and fulfill our contractual obligations to you. For example:
- We use Shopify to power our online store. You can read more about how Shopify handles Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with legal requirements, such as responding to subpoenas or search warrants, or to protect our rights.
Behavioural Advertising
As noted above, we use your Personal Information to show you targeted ads or marketing communications we think might interest you. For example:
- We use Google Analytics to help us understand how customers use our Site. You can learn more about how Google handles Personal Information here: https://www.google.com/intl/en/policies/privacy/. To opt-out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout.
- [Add details of other advertising services or tracking tools if used.]
Using Personal Information
We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, handling shipping and fulfillment of your order, and updating you on new products, services, and offers.
Lawful Basis
According to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your Personal Information under the following lawful bases:
- Your consent;
- Fulfilling the contract between you and the Site;
- Compliance with legal obligations;
- Protecting your vital interests;
- Performing a task in the public interest;
- Legitimate interests that do not override your rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information in our records unless and until you request its deletion. For more information on your right to erasure, please see the ‘Your Rights’ section below.
Automated Decision-Making
We do not engage in fully automated decision-making that has legal or otherwise significant effects using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud without legal or significant effects on you.
Selling Personal Information
Our Site does not sell Personal Information as defined by the California Consumer Privacy Act of 2018 (“CCPA”).
Your Rights
GDPR
If you are an EEA resident, you have the right to access the Personal Information we hold about you, to port it to a new service, and to request corrections, updates, or erasure of your Personal Information. To exercise these rights, please contact us through the contact information provided.
Your Personal Information will initially be processed in Ireland before being transferred outside Europe for storage and further processing, including in Canada and the United States. For more on data transfer compliance with GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a California resident, you have the right to access the Personal Information we hold about you (the ‘Right to Know’), to port it to a new service, and to request that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us through the contact information provided.
Cookies
Cookies are small data files downloaded to your computer or device when you visit our Site. We use cookies to enhance your browsing experience, remember preferences, and understand how you interact with our website.
Do Not Track
Since there is no industry consensus on how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices in response to such signals.
Changes
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Complaints
If you would like to file a complaint, please contact us by email or by mail using the details provided in the “Contact” section above.